Refund Policy

At Hotel Ramodhya, we strive to provide a smooth and transparent booking experience for all guests. This Refund Policy outlines the terms and conditions regarding cancellations, modifications, and refunds associated with room reservations made through our website or other authorized booking channels.

Reservation Cancellation

Guests may request cancellation of their reservation according to the cancellation terms applicable at the time of booking. Refund eligibility may vary depending on the booking type, promotional offers, and the cancellation period before the scheduled check-in date.

  • Cancellation requests must be submitted through the original booking channel.
  • Refund eligibility depends on the reservation's cancellation policy.
  • Special offers and promotional bookings may be non-refundable.
  • Late cancellations may incur cancellation charges.
  • No-show reservations may not qualify for a refund.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible. The time required for the refund to reflect in your account may vary depending on your bank, payment provider, or financial institution.

  • Refunds are issued only after cancellation approval.
  • Processing times may vary based on payment method.
  • Bank processing delays are beyond the hotel's control.
  • Guests may be contacted for additional refund verification if required.

Modification of Reservations

Reservation changes, including date modifications or room category upgrades, are subject to availability and applicable rate differences. Additional charges may apply depending on the requested changes.

Non-Refundable Bookings

Certain promotional rates, discounted offers, group bookings, and special event reservations may be classified as non-refundable. Guests are advised to review the booking conditions carefully before confirming their reservation.

  • Discounted promotional bookings may not qualify for refunds.
  • Special event and peak-season reservations may have separate cancellation terms.
  • Group bookings may be subject to customized refund conditions.

Early Departure Policy

If a guest chooses to shorten their stay after check-in, refunds for unused nights may not be available. Any refund request for early departure will be reviewed according to the booking terms and hotel policies.

Force Majeure

Hotel Ramodhya shall not be held responsible for cancellations, delays, or disruptions caused by circumstances beyond reasonable control, including natural disasters, government restrictions, transportation disruptions, or other unforeseen events.

Contact for Refund Assistance

Guests who have questions regarding cancellations, refunds, or booking modifications are encouraged to contact our support team. We will make every effort to address concerns promptly and provide assistance in accordance with applicable booking terms.

Policy Updates

Hotel Ramodhya reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of our services constitutes acceptance of the latest version of this policy.