Privacy Policy

At Hotel Ramodhya, we are committed to protecting the privacy and security of our guests, visitors, and website users. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit our website, make a reservation, contact us, or use our hospitality services.

Who We Are

Hotel Ramodhya
Proprietor: Smt. Shakti Jaiswal
Behind Tiles Studio, 5/5/7C/4 Jalpa Colony, Rampath
Ayodhya, Uttar Pradesh – 224001, India
GSTIN: 09AEUPJ8182Q2Z7
PAN: AEUPJ8182Q
Phone: +91 9196292606, 05278-428647
Email: ramodhyafzd@gmail.com

Information We Collect

To provide our services efficiently, we may collect the following information:

  • Name and contact details
  • Email address and phone number
  • Residential or billing address
  • Reservation and booking information
  • Check-in and check-out details
  • Government-issued identification documents, where required by law
  • Payment-related information
  • Guest preferences and special requests
  • Information submitted through contact forms
  • Technical information such as IP address, browser type, device information, and cookies

How We Use Your Information

We use the information we collect to:

  • Confirm and manage hotel reservations
  • Provide accommodation and guest services
  • Process payments and generate invoices
  • Verify guest identity during check-in
  • Respond to customer inquiries and support requests
  • Improve our services and website experience
  • Comply with applicable legal and regulatory requirements
  • Protect against fraud, misuse, and unauthorized activities

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. Information may be shared only when necessary with:

  • Payment processing service providers
  • Reservation and booking partners
  • Website hosting and technology service providers
  • Government authorities or law enforcement agencies when legally required
  • Professional advisors, auditors, or legal representatives

Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we take reasonable measures to secure your information, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

Data Retention

Personal information is retained only for as long as necessary to fulfill operational, legal, regulatory, and business requirements.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally permitted
  • Opt out of promotional communications
  • Request details regarding the processing of your data

To exercise these rights, please contact us using the information provided above.

Third-Party Links

Our website may contain links to external websites. Hotel Ramodhya is not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any modifications will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Hotel Ramodhya
Behind Tiles Studio, 5/5/7C/4 Jalpa Colony, Rampath
Ayodhya, Uttar Pradesh – 224001, India
Mobile: +91 9196292606
Phone: 05278-428647
Email: ramodhyafzd@gmail.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.